DO YOU HAVE A QUESTION?

FREQUENTLY ASKED QUESTIONS

At Rattlesnake Mountain Enterprises, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at (509) 366-2892 or charleslevans@verizon.net.

What is the question?

Question
How much does it cost?
Answer
We charge $70.00 per hour plus some business cost adders like sales tax.  We provide free estimates and one half hour of free diagnostic time.  Our jobs are estimated using a program called Automotive Expert.  Most jobs end up lower than our estimate.
Question
What is your warrantee?
Answer
Our warrantee for workmanship is 90 days or 3000 miles.  Some work has a different warrantee.  The warranty for parts installed is strictly that of the parts supplier.
Question
Will you install my parts?
Answer
Generally that is not a problem if you have quality parts.  We do not warrantee work accomplished with parts supplied by the customer.

[